Privacy Policy

Your privacy is important to HSR Solutions LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Business Information: Company name, job title, and business address.
  • Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Communications: Records of your communications with us, including emails, chat logs, and phone calls.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, subscribe to our newsletter, or contact us directly.
  • Automatically: Through the use of cookies and other tracking technologies when you browse our website.
  • From Third Parties: We may receive information from third-party partners, such as marketing agencies or business directories.

3. Use of Information

We use your personal information for the following purposes:

  • To Provide Services: To deliver the services you request, such as digital services, vehicle import/export and rental, real estate, and concierge services.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
  • To Improve Our Website and Services: To analyze usage data and feedback to enhance the functionality and user experience of our website and services.
  • To Personalize Your Experience: To tailor content and offers to your interests and preferences.
  • For Marketing Purposes: To send you newsletters, marketing communications, and information about new services and promotions.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing of Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party vendors who provide services on our behalf, such as website hosting, data analytics, email marketing, and customer support.
  • Business Partners: Partners with whom we collaborate to provide services, such as vehicle rental companies, real estate agents, and digital service providers.
  • Legal Authorities: Government agencies, law enforcement, or other legal entities when required by law or to protect our rights and interests.
  • Affiliates: Our subsidiaries or affiliated companies for internal business purposes.

We require these third parties to agree to maintain the confidentiality and security of your personal information and to use it only for the purposes for which we disclose it to them.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • Essential Cookies: To enable core functionality of our website, such as user authentication and session management.
  • Analytics Cookies: To analyze website traffic and usage patterns to improve our website and services.
  • Marketing Cookies: To personalize content and offers to your interests and preferences.

You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect the functionality of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data transmitted over the internet.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Security Audits: Conducting regular security audits to identify and address vulnerabilities.
  • Employee Training: Training our employees on data protection best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it is used.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@hsrsolutions.us.